Saturday, November 3, 2007

Boycott Telus

Telus will now charge customers for accessing their long distance, even if they have selected another carrier as their long distance provider.

What?!? You have the right (due to deregulation) to choose your LD provider. It may be the same as your local provider, it may be different. But now Telus wants to charge local customers a LD fee ($2.95 per month) for NOT using LD. Of course, you can avoid this fee by choosing one of the following options:
  1. Subscribe to a Telus LD plan, starting at $4.95 per month
  2. Block ALL LD calls from your phone (but there is a fee to remove this block). 'Dial around' services 10-10-xxx will not work with this option.
Telus is claiming that the fee relates to LD, so it is not regulated, and therefore can be put in at will. How they can twist the fact that your LD 'fee' will ONLY apply if you do NOT have LD with Telus is beyond me.

Today, I spent an hour looking at alternatives to Telus. For me, the package of Shaw Digital Phone Lite and Shaw High Speed Internet will nicely replace my Telus services, thank you.

If you do this, make sure you send a note to Telus and let them know!

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